Returns & Exchanges

At Korendy, we want you to be completely satisfied with your K-beauty journey. If you are not happy with your purchase, you can return or exchange unopened and unused products within 14 days of delivery.

Return Process

• 1.
  Review Policy

  Ensure your items are in their original packaging, unopened, and unused to qualify for a full refund or exchange.

• 2.
  Contact Support

  Email our customer service team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

• 3.
  Pack Your Items

  Securely pack the products in their original box and include a copy of your invoice or a note with your order details.

• 4.
  Ship and Track

  Send the package to our warehouse using a trackable shipping service; your refund will be processed within 5-7 business days of receipt.